1. Fill customer Agreement Form provided
2. Attach copies of applicant ID card, KRA PIN and Title Deed or Chief’s introduction letter.
3. Attach next of kin national ID

It takes a maximum of four (7) working days to complete the process.

You can check your account status and query bill by dialing *483*007# or through the MUSWASCO app available on google playstore

• Bills are strictly paid through electronic money transfer; MPESA, Bank Transfer or Cheque

  Option 1: MPESA

  PAYBILL No. 346350 

  Go to M-Pesa Menu on your phone

  Select Pay Bill Option.

  Enter the business number 346350

  Enter your water account number e.g 23XXX or 25XXX.

  Enter the amount you are paying e.g 500.

  Enter your M-Pesa PIN e.g 1234

  Press OK

  For customers in Maragua, use MPESA PAYBILL No. 600654

  
  

  You will receive a confirmation message with the Transaction code and amount paid

  
  

  You will receive a confirmation message from MUSWASCO confirmation payment and crediting of your account with outstanding balance after payment.

  
  

  OPTION 2: BANK TRANSFER

  1. SIDIAN BANK 

  Account. No. 01012020003831

  1. EQUITY BANK

  0090292737794

  OPTION 3: CHEQUE

  Cheque written to MURANGÁ SOUTH WATER AND SANITATION COMPANY LIMITED

Headquarters: Kandara, next to DC’s Offices 

Satellite offices: Kenol, Sabasaba, Kamahuha, Maragua, Kangari, Kinyona, Gacharage, Kigumo, Muthithi, Mariaini, Gichagini.

No. You will receive a confirmation message that your money has been received by MUSWASCO and your account will be credited immediately.